We are looking for someone who is experienced, highly motivated and driven to succeed as Workshop Manager/Coordinator to oversee the day-to-day operations of our busy electronic communications/automotive workshop in Port Kennedy.
What you'll be doing
* Manage and lead a team of skilled technicians, delegating tasks and monitoring performance.
* Oversee the workshop operations, including quotations, job scheduling, parts ordering, and quality control.
* Identify and implement process improvement strategies to enhance workshop productivity and efficiency to drive business growth and profitability.
* Liaise with customers to understand their needs and provide timely, effective and transparent communication.
* Ensure compliance with all relevant industry regulations and safety standards.
* Prepare and analyse workshop reports, budgets and KPIs to inform decision making.
* Foster a positive, collaborative and customer-centric work environment.
What we are looking for
* Extensive experience in Management
* Some Technical Knowledge and Understanding
* Excellent leadership and people management skills, with the ability to motivate and develop a team.
* Exceptional communication and customer service skills, with a focus on building lasting relationships.
* Proficient in workshop management software, inventory control and financial reporting.
* Demonstrated problem-solving and decision-making abilities, with a focus on continuous improvement.
* Proven track record of successfully leading and motivating a team of technicians or trade people.
* Able to delegate tasks and responsibilities to technicians based on their skills and expertise.
* Contributing to the continuous improvement of workshop processes and procedures.
What we offer
At PK Technology we are committed to providing a supportive and rewarding work environment for our employees. As Workshop Manager, you will have the opportunity to shape the direction of our workshop and contribute to the growth of our business. We offer competitive remuneration, opportunities for professional development and a range of benefits to support work-life balance.
Full Time Working Hours Mon - Fri 8:00am to 4:30pm = 40Hrs
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