Job Overview
Aurumtek Pty Ltd is a Sydney-based technology and digital solutions provider offering comprehensive services including IT infrastructure management, cloud computing, cybersecurity, digital media, and creative design. The company supports corporate and SME clients across Australia by delivering high-quality, reliable, and tailored IT and digital solutions.
The team of IT specialists, multimedia designers, and system engineers is expanding to ensure smooth operation of technical and digital systems for business clients.
Main Responsibilities:
* Analyze client business processes, technology needs, and pain points.
* Gather and document business requirements for small-scale IT and digital projects.
* Collaborate with developers, designers, and IT support staff to align solutions with client expectations.
* Support user testing and project rollout activities, preparing test cases and collecting feedback.
* Improve internal processes related to client onboarding, service delivery, and support operations.
* Assist with basic data analysis and reporting to support decision-making within the business.
* Contribute to continuous improvement and help streamline small-business workflows.