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Customer experience administrator

Melbourne
Healius
Posted: 29 April
Offer description

Schedule: Full Time (Monday to Friday) Evening position from 16:00 - 0000

About Us

Healius Limitedis one of Australia's leading publicly listed healthcare companies. TheHealiuspathology subsidiarySDS Pathologyis an amalgamated business compromised of several well-established brands across Australia.

Dorevitch Pathologyis a leading private provider delivering pathology and diagnostic support to clinicians, hospitals, and specialist providers across Victoria. Our Central Heidelberg laboratory plays a critical role in ensuring accurate and timely diagnostic results and our Data Entry team is at the heart of that process.

About The Role

Based at our Central Heidelberg Office, we are currently seeking a reliable, detail-focused and driven team member to join our professional and friendly Data Entry team.

Ideal for someone who enjoys structured work, values accuracy and thrives in a fast-paced medical environment supporting key administrative functions that directly impact patient care and clinical outcomes.

Your Skills will include:
* Strong attention to detail and accuracy
* Ability to work to strict time constraints
* Sound computer skills
* Strong verbal and written communication skills
* Ability to work effectively both independently and as part of a team
Key Responsibilities
* Accurate and timely data entry of pathology request forms
* Identifying and resolving discrepancies or incomplete information
* Liaising with relevant stakeholders to obtain missing information
* Providing ad-hoc administrative and clerical support as required
Requirements
* Previous data entry experience is desirable but not essential
* Background or knowledge in pathology is desirable but not essential
* Strong understanding of and commitment to privacy and confidentiality in a medical environment

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

Why Join Us?
* Stable, full-time evening hours
* Structured workflows with a supportive team environment
* Exposure to medical and pathology operations
* Opportunity to develop specialised administrative and data entry skills within healthcare
Benefits and Wellbeing

As part of working for Healius, you will have access to a range of exciting benefits including:

Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).

Fitness Passport – Access top fitness centres across Australia at a subsidised rate

Corporate health insurance discounts, banking benefits and novated leasing consultations

An e-learning platform with access to a library of courses and learning paths

An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches

Our Commitment To Diversity & Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.

Healius are committed to responding to every applicant.

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