Talent International, a leading Australian recruitment firm, have been engaged by our long-standing client, a global enterprise organisation with a large-scale, modern identity platform, to recruit an Identity / Cloud Operations Engineer within their Technical Operations team.
This role sits at the core of the organisation's identity infrastructure, supporting systems that underpin secure access across a complex international technology environment. The position offers strong exposure to enterprise-scale identity operations, global infrastructure teams and evolving cloud technologies.
Role Title: Identity / Cloud Operations EngineerLocation + WFH Flexibility: Sydney - 4 days onsite + 1⁄2 day WFHSalary: $145,000 + Super + 10% BonusTeam: Global Technical OperationsClient Environment: Global enterprise organisation
Role Details
* Operate and support the organisation's enterprise identity platform across a global infrastructure environment
* Troubleshoot and resolve identity, authentication and access issues across complex enterprise systems
* Provide operational support across Active Directory and Microsoft Entra ID
* Work closely with Systems, Network and Identity Engineering teams across Australia, the UK and the US
* Contribute to ITIL-based operational processes including incident, change and problem management
* Participate in the ongoing evolution of the identity platform as the organisation continues to modernise its infrastructure
Required Skills and Experience
* Strong hands-on experience supporting Active Directory and Microsoft Entra ID
* Approximately 4-6 years' experience across infrastructure, identity operations, systems administration or technical operations
* Demonstrated troubleshooting ability across authentication, identity or access management issues
* Experience working within enterprise or multinational IT environments
* Familiarity with ITIL-style operational disciplines including incident and change management
* Strong communication skills and ability to collaborate with cross-functional technical teams
Nice to Have Experience
* Exposure to CyberArk (PAM) or other privileged access management tools
* Exposure to IGA platforms such as Saviynt
* Experience working with Microsoft 365 identity integrations
* Scripting or automation exposure (Python or similar)
* Interest in cybersecurity, automation or operational improvement
What Success Looks Like (First 3-6 Months)
* Develop a strong understanding of the organisation's identity systems, infrastructure and operational processes
* Confidently manage identity-related BAU operations across Active Directory and Entra ID
* Troubleshoot incidents independently and elevate where required
* Begin identifying opportunities to improve processes, automation or operational efficiency
Ideal Candidate Profile
This role suits someone who enjoys working within operational environments and solving real-world infrastructure challenges. We are seeking someone who demonstrates:
* Strong analytical thinking and structured troubleshooting ability
* Calm and thoughtful decision‐making when working with production systems
* Curiosity to understand how identity integrates across wider enterprise platforms
* A proactive mindset and willingness to contribute to operational improvements
* Comfort working within a dynamic global IT environment
Work Structure & On-Call
* 4 days onsite in Sydney each week
* 1⁄2 day working from home
* Participation in a global on‐call rotation every third weekend
* Weekend on‐call involves 24‐hour coverage
Benefits
* Short Fridays - finish at 1pm every Friday
* Hybrid flexibility - Friday work from home
* 2 additional wellbeing days per year
* 5 gifted days leave over Christmas
* Employee Assistance Program
* Retail discounts and employee perks
* Fresh fruit and snacks in office
* Novated leasing and salary sacrifice options
* Up to 30% off award‐winning restaurants and accommodation
* Lifestyle benefits including gym memberships and dry‐cleaning services
To Apply
If this sounds like your next opportunity or you would like to hear more, please email @sienna.coatethompson@talent.international or apply now and submit your resume.
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