Overview
Job no: Work type: Permanent Full Time Location: Wembley Categories: Customer Engagement
Employment status: Full Time, Ongoing Role
Hey you!
genU is looking for a detail-oriented and proactive Compliance & Assurance Officer to support high-quality, secure, and compliant workforce and client practices across our Disability and Ageing portfolio.
In this role, you'll ensure training records, client documentation, and compliance systems are accurate, up to date, and aligned with organisational and regulatory standards, contributing to safe and accountable service delivery.
At genU, we're a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact.
From disability and aged care support to community-focused initiatives, we're here to help people live their best lives.
We're open to flexible hours, part-time, or job share arrangements - because great people thrive in different ways.
What you'll do
As a Compliance & Assurance Officer in our Disability and Ageing team you'll:
- Maintain and update staff training records and client compliance documentation to meet organisational and regulatory standards
- Support staff onboarding and induction programs by coordinating compliance-related activities
- Assist with the administration of compliance systems, including audits, data entry, and system updates
- Monitor data integrity, prepare reports, and support audit responses to ensure consistent and accurate compliance information
- Work collaboratively with internal stakeholders and communicate effectively to support compliance understanding and adherence
- Promote a safe and healthy work environment in line with organisational policies and integrate safety practices into compliance activities
What you'll bring
- Strong organisational and administrative skills with attention to detail
- Experience working with compliance systems, data management, or quality assurance processes
- Ability to communicate clearly and build positive working relationships across teams
- Proactive, reliable, and resilient approach to managing multiple compliance priorities
- Experience in disability or aged care services and their regulatory requirements
- Knowledge of compliance or quality assurance frameworks
(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate - but don't worry, we'll help guide you through this.)
Why you'll love working at genU
At genU, our differences make us stronger.
We celebrate all kinds of diversity and the unique perspectives each of us brings.
We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.
You'll also get
- Flexibility - full time, part time, or job share plus hybrid working
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program
- Referral bonus - bring great people with you and be rewarded
Ready to make a difference?
Click apply to complete your application.
We are reviewing applications as they come in.
We are committed to ensuring an accessible recruitment experience.
If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at Salli Bruce on or noting Victoria based for time difference
Advertised: 25 Sep 2025 W.
Australia Standard Time Applications close: 12 Oct 2025 W.
Australia Standard Time
Required Skill Profession
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📌 Compliance & Assurance Officer
🏢 Activ
📍 Australia