About the role
SA Eye Specialists Pty Ltd is seeking a friendly and professional Receptionist to join our team in Woodville South, SA. This is a casual role(20-25 hours per week) in a supportive and vibrant eye care clinic. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring the smooth running of our practice.
What you'll be doing
* Welcoming patients to our practice, recording important demographic and medical information correctly
* Effectively booking patient appointments face-to-face or over the phone.
* Accurately receiving payments, issuing receipts, completing all billing and invoicing patients.
* Managing patient inquiries
* Communicating with Medicare and Health Funds to finalise patient payments
* Assisting in minor medical procedures
* Conducting visual examinations and ophthalmic scans
* Surgical bookings and operating our patient management system (Clini2Cloud), including but not limited to bookings, data entry, and patient registration.
* Assisting with any back-office activities as required, such as, outbound calls, data entry and reporting as delegated by your manager.
* Solely opening and closing the practice from time to time ensuring a positive patient experience throughout their practice journey
What we're looking for
* Experienced in a customer service role demanding high levels of accuracy and accountability
* Experience in scheduling appointments for consultations with our Doctors
* Excellent verbal and written communication skills involving patient care and liaison between, Medicare, government bodies, allied health providers etc
* Well-groomed and presented
* Punctual and reliable
* Knowledge of Medical Terminology
* High level of organisational skills involving time management, accuracy and attention to detail, multi-tasking and efficiency
* Capable of strong organisation and time management skills for successful multiskilling
What we offer
At SA Eye Specialists Pty Ltd, we are dedicated to creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for professional development, and the chance to be part of a dynamic and growing eye care practice. If you are passionate about delivering exceptional customer service and are looking for a rewarding part-time opportunity, we encourage you to apply.
About us
SA Eye Specialists Pty Ltd is a leading provider of comprehensive eye care services in the Woodville South area. Our team of experienced ophthalmologists and optometrists are committed to providing the highest standard of patient care, using the latest technology and techniques. We pride ourselves on our welcoming and inclusive clinic environment, and our focus on building long-term relationships with our patients.
Apply now to join our team as a Receptionist