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Emergency department administration

Wallaroo
Aurizon Holdings Limited
Posted: 2 June
Offer description

Apply now Job no: 939493
Work type: Part time
Location: Yorke and Mid North
Categories: Administration, Business and Management, Corporate Services, Customer service, Call centre

* Yorke and Northern Local Health Network, Wallaroo
* Salary - ASO2 - $64,195 p.a. to $67,154 p.a. (pro rata) + 12% super + salary sacrifice benefits + leave loading
* Permanent Part Time Contract - 52.5 hours per fortnight, working over a 24/7 roster
* Eligibility Open to Everyone

Be the calm behind the care in a fast-paced Emergency Department

Join a dedicated Emergency Department team where your professionalism, accuracy and customer service skills help support patients, families and clinicians when it matters most. This is an exciting opportunity to play a vital role in delivering efficient administrative support within a dynamic 24/7 healthcare environment.

About the Role

As an Emergency Department Administration Officer, you will provide high-quality administrative and reception support to ensure the smooth operation of the Emergency Department. Working within a fast-paced clinical environment, you will play an important role in maintaining accurate patient records, supporting staff and assisting patients and visitors with professionalism and empathy.

You will:

* Accurately register, update and maintain patient information across hospital systems
* Provide responsive front‐line reception and telephone support to patients, staff and visitors
* Support patient admissions, transfers and record management processes
* Maintain confidentiality and data integrity in line with SA Health standards
* Respond to enquiries and challenging situations with professionalism, tact and empathy
About You

You are a highly organised and customer‐focused administration professional who thrives in busy environments and can manage competing priorities with accuracy and efficiency. You will bring:

* Strong administrative, data entry and record management experience
* Excellent communication and interpersonal skills with a compassionate approach
* The ability to work autonomously, use initiative and remain calm under pressure
* Experience delivering high‐quality customer service in a fast‐paced environment
* A commitment to confidentiality, teamwork and professional standards
About Us

Yorke and Northern Local Health Network (YNLHN) is committed to an inclusive and diverse workplace and encourages applications from Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, LGBTIQA+SB communities, and people living with disability and/or neurodivergence. We support workplace adjustments and welcome you to share any access or support needs during recruitment and employment. Flexible working arrangements, including part‐time options, may be available and can be discussed for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements:

* National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
* Immunisation Risk for this position is - Category B
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