Customer Service Role Overview
To deliver exceptional customer experiences, you will be responsible for providing tailored support to customers in a retail environment. This includes identifying their needs and empowering them with the products and services that meet those requirements.
* Collaborate with colleagues to achieve sales targets and key performance indicators (KPIs).
* Stay up-to-date on the latest technological advancements and apply this knowledge to support and provide solutions for customers.
About You
* Develop strong relationships with customers through effective communication and interpersonal skills.
* Demonstrate a drive to exceed sales targets and KPIs.
* Show a willingness to learn and grow within the role.
* Prior experience in a customer-facing role is highly valued.
* Excel in fast-paced, dynamic environments while maintaining excellent customer service standards.
What We Offer
* Performance-based commission opportunities.
* Discounts on Telstra services.
* Ongoing training and development programs to enhance your skills and aid growth.
* A dedicated team environment.
* Exclusive discounts across various brands and partners.