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Operational services officer

Townsville
Queensland Health
Posted: 12 March
Offer description

Summary

Exciting opportunities available now with the

Townsville Hospital and Health Service .

About the work unit:

The Support Services Department, through its Operational Services Officers (OSO) workforce provides an array of essential non-clinical support services that underpins the safe, efficient and effective delivery of clinical services to our patients and community.

The department facilitates a 7 day per week 24 hour service delivery across the Townsville Hospital campus and Townsville Community Health facilities and consists of approximately 240 staff members.

About your new employer:

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

* Salary range: $63,807 to $68,075 p.a. (OO2)
* Annual leave with 14%-17.5% loading
* 12.75% employer contribution to superannuation
* Plus Salary Sacrificing options may be available

About your opportunity:

The Support Services Department is responsible for the safe delivery of quality, evidence based, best practice Operational Services (cleaning, patient porterage/support, linen and environmental services) service delivery across the Townsville University Hospital and designated facilities within the Townsville Hospital and Health Service (HHS).

There are permanent full-time and part-time opportunities available.

Requirements:

* This is a Vaccine Preventable Disease (VPD) risk role.
* Probation period may apply.
* Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Interested?

For a confidential discussion please contact: Stephen Davis on (07) 4433 1***.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV677981

Applications close: Tuesday, 24 March 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

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