The College is seeking a full-time (FTE 1.0) Student Services Officer / Receptionist to undertake a dual-function role, with Student Services and Reception duties performed on separate days in accordance with operational requirements. On designated Student Services days, the role is responsible for the delivery of student administration and services across the College. On designated Reception days, the role provides professional front-of-house support as the first point of contact for students, families and visitors. This position contributes to the effective day-to-day operations of the College through high-quality service delivery, organisation and communication.
Part time option may be considered.
Why Join Us?
* A supportive, faith-driven community
* A culture of inclusion, diversity and child safety
* Our Admin Team is passionate, experienced and ready to support you. You'll be part of a team that works collaboratively, values initiative and strives for excellence
About You:
* A committed Christian with a biblical worldview, committed to integrate faith into your work and relationships
* Passionate about student wellbeing and confident in attending to student and parent needs
* Adaptable and proactive, capable of working independently while contributing positively to a team environment.
ABOUTE THE ROLE
Duties for the Student Services Officer component of the role include:
* Attend to student enquiries at the Student Services Desk.
* Manage daily attendance via SEQTA Attendance Administration.
* Provide First Aid as required.
Duties for the Reception component of the role include:
* Provide reception support that meets the day-to-day requirements of the College.
* Represent The King's College as the first point of contact in a professional, warm, friendly and efficient manner.
* Management of phone calls and directing enquiries.
* Mail and delivery distribution.
* Recording EFTPOS and cash payments, banking.
* General administrative duties as required.
Duty Statement Receptionist-Student Services Officer
SELECTION CRITERIA
Demonstrated Christian Commitment:
* Actively practicing Christian faith with regular involvement in a local church.
Effective Communication and Interpersonal Skills:
* Proven ability to communicate clearly and effectively with students, staff, families, and team members.
* Exemplary customer service skills, with an engaging and articulate phone manner, and the ability to manage inquiries in a professional and friendly manner.
Experience in Administrative and Reception Duties:
* Sound experience with Microsoft Office applications, particularly Word and Outlook. Experience with SEQTA Teach an advantage.
* Previous experience in a student services, reception or administrative role, preferably within an educational setting is desirable.
* Ability to manage phone calls, direct inquiries, handle mail distribution, and perform general administrative duties efficiently.
Ability to Multitask and Work Autonomously:
* Proven ability to remain calm and composed under pressure while managing multiple tasks.
* Experience working autonomously as well as part of a team, with a high level of personal presentation and professionalism.
Commitment to Child Safety and Compliance Requirements:
* Current Working with Children Check and National Police Clearance (or willingness to obtain).
* Adherence to child safety policies, and a commitment to maintaining a safe environment for students
* A First Aid certificate is required for this role HLTAID012 Provide first aid in an education and care setting (training can be provided)
Closing date for applications: Wednesday 15th January 2026
Please submit the following via the link to the Application for Employment Form:
referencing the position title:
* Curriculum Vitae, including referee contact details - provide three, including one from your current line manager (they will not be contacted unless you are shortlisted), one personal and a written one from your Pastor/Minister.
* Evidence of current WWCC, Australian citizenship or permanent Australian residency and a National Police Clearance.
* A cover letter (maximum 2 pages) addressing the selection criteria from the relevant Duty Statements
The King's College reserves the right to assess applications on an ongoing basis and contact candidates as required. If you are interested, please submit your application as early as possible. Only shortlisted applicants will be contacted.