Our Organisation
Since 2001, Centacare—Social Services Agency of the Catholic Diocese of Armidale—has been a vital part of our local communities. We deliver a wide range of social welfare services that support individuals, families and the broader community.
As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability.
Our work is guided by our core values:
Dignity | Solidarity | Subsidiarity | Common Good
These principles shape the way we serve and support those who need us most.
What This Role Involves
As our Administration Trainee, you will provide essential administrative and reception support to ensure the smooth operation of Centacare NENW's services. This position is a fantastic opportunity to gain hands-on experience while completing a Certificate III in Business Administration.
You'll be the welcoming face of our Armidale office—assisting clients, visitors and staff with professionalism and warmth as you develop the skills and knowledge needed for a strong admin career.
What You'll Be Doing
In this role, you will:
* Greet clients, families, young people and visitors, supporting a positive and friendly first point of contact.
* Answer incoming calls, manage enquiries and record accurate messages.
* Assist clients by providing program information, completing referral steps, or directing them to relevant services.
* Maintain a clean and organised reception environment.
* Support data collection requirements across internal and external systems.
* Handle confidential information with care, security and discretion.
* Travel to other Centacare offices when required for admin support.
* Manage site fleet bookings, WHS checks and service scheduling.
* Provide general administrative support across programs, managers and executives.
* Complete your Certificate III within the 12‑month traineeship period.
Your Superpowers
Essential Criteria
* Strong communication skills with people of all ages and backgrounds.
* A willingness to learn new systems and programs.
* Friendly, efficient and professional customer service.
* Confident use of Microsoft Office and office equipment.
* Good organisational and time‑management skills.
* Ability to prioritise tasks and meet deadlines in a busy environment.
* A commitment to confidentiality, ethical practice, WHS and EEO principles.
* Initiative, accountability and sound judgement.
* Emotional intelligence, teamwork and a positive approach to workplace relationships.
* A desire to learn, grow and contribute to our continuous improvement goals.
Your Employee Benefits
We are committed to supporting organisational growth and the wellbeing of our team. Here's what you can look forward to:
* Tax-free salary packaging — up to $18,500 for general living and entertainment expenses to boost your take‑home pay.
* Support Growth & Transformation — join a dynamic organisation undergoing positive change, where you can contribute to meaningful workplace initiatives.
* Flexible & Inclusive Workplace — experience a supportive environment that values collaboration, innovation and professional development.
Ready to Jump In?
To apply, please submit:
* A covering letter/statement addressing the Essential Criteria
* Your resume
For more information, contact our P&C Team at
This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don't wait to apply
Applications close: 4:00 PM, Wednesday 4th March 2026.
Centacare is committed to the safety and wellbeing of children and vulnerable adults. Employment screening checks—including Working With Children Checks, National Criminal History Checks and National Disability Worker Screening Checks—are mandatory for all staff working with young people or adults at risk.
Click Apply to begin your SEEK application and join a team that values dignity, solidarity and the common good.