Job Overview
We are seeking skilled IT professionals for onsite support services to assist our clients.
Key Responsibilities:
* Handle desktop/network issues
* Install and upgrade Operating Systems
* Install patches
* Software and Hardware Break Fix
* Well-versed network engineer (Good to have CCNA or above certification)
* Basics of Wifi
* Basics of networks, LAN, WAN, Switch and Router Configuration
* Install and administer MS Office
Standard Tools Engineers need to Carry While going to site:
* Fully charged laptop with Win8 or 10 operating system and admin rights
* Cisco Console cable (DB9 Rj45 or USB RJ45). In case of USB convertor used, make sure drivers are properly installed
* Laptop should have following program/software installed
* Putty
* Team Viewer
* TFTP server
* Screw Driver Set
* Internet data Card
This role is on-call basis for dispatch/adhoc projects, backfill projects, and the scope of work varies from client to client.
Requirements:
* Business English language skills