Posted: 11 July
Offer description
Customer Service Manager Position
We are looking for a driven and enthusiastic Customer Service Manager to join our team.
* You will lead by example in creating memorable customer connections.
* Assist in the training and development of your team to help deliver on store budgets and KPIs.
* Previous experience with visual merchandising is required.
* Manage high stock volumes and be willing to get involved in processing deliveries.
* Collaborate with the Store Manager on operational tasks as needed.
This full-time position is 38 hours per week. The role involves:
* Creating honest and empowering customer connections.
* Training and developing team members to achieve store goals.
* Executing visual merchandising plans in-store.
* Managing high stock volumes and ensuring timely delivery processing.
* Collaborating with the Store Manager on operational tasks.
Benefits
* Eligibility for monthly cash bonuses through our Retail Incentive Scheme.
* Wellness days for personal time off.
* Generous clothing allowance to spend on new season Bonds gear.
* Discounted health insurance cover and Employee Assistance Program (EAP).
* Continual training and development opportunities.
About Us
As an iconic household name, we strive to create a supportive and inclusive culture, promoting equal access to opportunities. We believe that everyone should have access to education, healthcare, and employment. Talk to us about how we can provide support for employees with disabilities or injuries, including flexible working hours and work adjustments.
