Location: Only Europe
Work Mode: Permanent remote
Industry: Telecom / Cloud Communications / CPaaS
About the Role
We are looking for an experienced Procurement Manager to lead and optimize telecom sourcing across key Asia-Pacific (APAC) markets. In this role, you will build and manage strategic partnerships with telecom operators and Communication Service Providers (CSPs), drive commercial negotiations, and ensure cost-efficient, high-quality procurement of cloud communication services.
You will work cross-functionally with Sales, Product, and Technical teams to align procurement strategy with business growth and product requirements.
Key Responsibilities
Channel & Partnership Development
* Build and manage strategic partnerships with telecom operators and CSPs across key APAC markets
* Develop a diversified, stable, and high-performance international telecom supplier network
* Maintain continuous communication with partners to strengthen long-term collaborations
Procurement Negotiation & Cost Control
* Lead pricing, commercial, and SLA negotiations with APAC suppliers
* Balance cost optimization with profitability and service quality
* Monitor market trends and pricing dynamics to adjust sourcing strategies and control overall procurement costs
Supplier Management & Risk Mitigation
* Build, maintain, and optimize the APAC supplier database
* Implement structured supplier segmentation and performance evaluation (service quality, delivery reliability, compliance)
* Draft, review, archive, and supervise the execution of supplier contracts
* Identify and mitigate operational, compliance, and partnership risks, including contingency planning
Demand Coordination & Business Support
* Collaborate closely with Sales and Product teams to align procurement resources with business needs (Voice, SMS, data transmission, etc.)
* Work with Technical teams on supplier onboarding, product testing, and quality assurance
* Ensure procured services meet technical, quality, and regulatory standards
Market & Industry Insight
* Track APAC cloud communications regulations, technology trends, and competitive landscape
* Collect supplier intelligence and market benchmarks to support procurement strategy and product innovation
Qualifications & Requirements
Experience & Industry Knowledge
* Minimum 5 years of experience in telecom, cloud communications, or a related industry
* Previous experience with leading CPaaS providers (e.g. Telesign, BICS, CM or similar) is highly preferred
* Hands‑on experience in procurement, channel management, account management, or routing operations
* Strong understanding of telecom operator partnership models across key APAC markets
* Solid knowledge of procurement processes, cost structures, and quality benchmarks for core CPaaS products (Voice, Messaging, DIDs, WhatsApp Business, eSIM, APIs)
Skills & Competencies
* Strong analytical, logical thinking, and problem‑solving skills
* Excellent communication, negotiation, and stakeholder management abilities
* Proven ability to work cross‑functionally in an international environment
* Willingness to travel short‑to‑medium term within the APAC region
Language Requirements
* Professional working proficiency in English
* Mandarin proficiency is a strong advantage
Eligibility
* Valid work authorization in the designated base location
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