About the Role
The Partner Concierge serves as the primary operational interface for partner field teams, both sales and technical —ensuring they receive timely support, alignment, enablement, and communication.
You will play a central role in strengthening relationships with partner sellers, and their technical counterparts, supporting joint go-to-market execution, driving sales and technical enablement sessions, and enabling early-stage opportunity progression.
Net Box Labs is seeking a highly motivated Partner Concierge to support and scale our rapidly expanding partner ecosystem across the Americas and internationally.
We partner with some of the largest Systems integrators in the world.
These partners have standardized on our products and incorporated the Net Box Labs platform into their Reference Architectures.
The partner concierge plays a key role in facilitating the field level relationships that turn the partnership into revenue for both Netbox Labs and the partner.
This is an ideal role for an individual who excels at communication, relationship building, and operational coordination.
This is a remote role that requires strong organization, curiosity, proactive communication, and the ability to operate independently while collaborating closely with internal stakeholders, the Net Box Labs field and Partner Teams.
What You'll Do Partner Field Alignment & Relationship Building Build and maintain a list of partner field team sales and technical contacts and develop them into champions for Net Box.
Maintain accurate mapping of Partner AEs/SEs and align them with Net Box Labs AEs based on geography, accounts, and partner tier.
Facilitate introductions, communication, and ongoing relationship development between partner sellers and Net Box Labs field teams.
Support