Senior Field Technician | Bundaberg
As a Senior Field Technician, based in Gladstone, you'll utilize your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers' faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.
A Day in the Life
You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high-quality and brilliant customer service.
In your day-to-day work, you'll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real-time with every satisfied customer.
About You
To thrive in this role, you'll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs.
You'll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a Cert 3 or Cert 4 in Telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.
What We're Looking For
* Current Driver's License
* Strong communication skills, both written and verbal
* Approachable and caring attitude to customer service
* PASSion for problem-solving
* An appetite for challenge
* Comfortability working to tight deadlines
* Confidence to act with autonomy, integrity, and pace under pressure
* Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required
What We Offer
* 18 weeks of paid parental leave
* Discounted gym memberships + other corporate benefits
* Device allowance or mobile device
* Options for salary sacrificing
* An inclusive work culture that prioritizes balance and wellbeing
* A dedicated and caring team of subject matter experts to train and support you
Life at nbn
To be part of nbn is to be part of something bigger. We've created Australia's network—a network made for more.
Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere.
It's not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.
A More Inclusive Working World
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.