Job Overview
The Store Manager is responsible for delivering the store's financial targets and key performance indicators. This role focuses on creating a warm and genuine customer service experience. The ideal candidate will build a team that is empowered to exceed within the retail store.
Key Responsibilities:
* Drive sales, profit, and achieve all KPIs as set by the company.
* Provide inspirational leadership, training, and developing team capability.
* Maintain a focus on commercial acumen ensuring the team has an understanding of the store's performance.
* Manage effective control of costs.
* Drive a customer-centric culture creating a warm and genuine customer service experience.
* Adhere to all company behaviors, policies, and procedures.
Requirements:
* Proven experience in managing a boutique fashion retail business.
* A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
* Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
* Demonstrated experience in managing for profit, with a commercial approach.
* Experience managing the performance, training, and development of a team.
* Skill associated with driving productivity with team members.
What We Offer:
A dynamic work environment where you can grow and develop your skills. We offer competitive salaries, opportunities for advancement, and a supportive team environment.