About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role
We are seeking an experienced and dedicated Commercial Manager to lead our Home Oxygen and Aged Care market across Queensland. This role is crucial for maintaining and growing our key accounts, ensuring a superior customer experience, and driving profitability. The successful candidate will be a proactive problem-solver with a strong focus on relationship management and strategic planning.
How will you CONTRIBUTE and GROW?
1. Build and maintain strong relationships with key accounts through regular contact and on-site visits
2. Main point of contact for customer inquiries, providing expert advice
3. Promote new products and services to add value for accounts
4. Resolve customer issues quickly
5. Lead internal teams to deliver a seamless customer experience from order to delivery
6. Manage customer contracts, including renewals and amendments, to ensure compliance
7. Analyse