ICON Agency is seeking an experienced mid-level web support desk project manager to oversee the coordination between clients and delivery teams. This role focuses on managing Drupal-based websites and ensuring that support tickets are triaged effectively using Jira.
The ideal candidate will have 3-5 years of experience and strong communication skills, thriving in a collaborative environment. The position offers potential remote or hybrid work options, making it suitable for Australian-based applicants.
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