Facilities Operations Centre (FOC) Engineer, AWS
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that keep the cloud running. We face challenging problems with thousands of variables in the supply chain, and we need talented people to help solve them.
You'll join a diverse team of software, hardware, network, supply‑chain, security, and operations professionals. You'll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Monitor the data centre facilities infrastructure platform.
* Serve as a point of contact for internal and external teams.
* Assist with the development of communication and escalation protocols designed to improve the team's performance.
* Contribute to outage post‑mortem analysis.
* Ensure records are updated in a timely manner.
* Assist with coordination and communication during emergency recovery efforts.
* Assist with the development of tools that will enhance the team's performance.
* Support a 24×7 environment (shift work may require weekends and holidays).
Hold or be able to attain an Australian Government Security Vetting Agency clearance. See for eligibility and suitability.
Basic Qualifications
* High school or equivalent diploma.
Preferred Qualifications
* 2+ years of data‑centre engineering experience.
* Experience with Microsoft Office products and applications.
* 2+ years of electrical or mechanical experience.
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
Job ID: A
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