Join Our Fine Dining Waiting Team – Wickens at the Royal Mail Hotel
Location: Dunkeld, VictoriaEmployment Type: Full-Time & Casual Positions AvailableSalary: $68,863.50–$75,000 p.a. + tips (for full-time roles)Date posted: 15/08/2025Applications Close: 30/09/2025
Nestled in the heart of the Southern Grampians, just three hours from Melbourne, the Royal Mail Hotel is a destination renowned for its commitment to excellence, sustainability, and unforgettable guest experiences.
We are currently seeking passionate hospitality professionals to join our award-winning Wickens at the Royal Mail restaurant – a two-hatted fine dining venue celebrated for its innovative cuisine, exceptional wine cellar, and connection to the land.
About the Role
As a Fine Dining Waiter, you will play a key role in delivering personalised, high-end service to our guests.
Your responsibilities will include:
* Mastering the menu and daily specials, including ingredients and preparation techniques.
* Offering expert wine pairings and recommendations.
* Managing food and beverage orders with precision and professionalism.
* Ensuring guest satisfaction by responding to requests and resolving issues promptly.
* Upholding safety and service standards in line with restaurant procedures.
About You
We're looking for individuals who are:
* Passionate about food, wine, and local produce.
* Committed to delivering exceptional customer service.
* Detail-oriented and professional in presentation and communication.
* Available to work evenings, Wednesday to Saturday.
* Hold a current RSA or are willing to obtain one.
* Whether you're an experienced hospitality professional or looking to grow your career in fine dining, we welcome your application.
Selection Criteria
Please address the following questions in your application:
* Describe a time you delivered exceptional customer service in a hospitality setting. What was the situation and how did you ensure a positive guest experience?
* How do you approach learning and presenting a fine dining menu, including wine pairings and daily specials, to guests unfamiliar with the cuisine?
* What interests you about working at the Royal Mail Hotel, and how do your values align with our focus on sustainability, local produce, and guest enrichment?
* What is your availability, and when would you be able to commence employment?
* How long are you seeking employment for – are you looking for a permanent role, seasonal work, or something else?
What We Offer
A values-driven, inclusive team culture.
* Formal wine education through the Wine & Spirit Education Trust for eligible employees.
* Generous staff discounts across the property.
* Support to find accommodation for full-time team members.
* Complimentary dinner during shifts.
* Career progression opportunities in a world-class hospitality environment.
Apply Now
If you're ready to be part of a team that's passionate about enriching the guest experience through food, wine, and service, we'd love to hear from you.
Live a balanced life, supported by a nurturing, inspiring workplace.
Our reservations team can also be contacted on + 61 3 5577 2241
In the spirit of reconciliation, Royal Mail Hotel acknowledges and pays respect to the Traditional Custodians of the land we are on, the Gunditjmara and Eastern Maar Peoples and their elders past and present. Continue reading.
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