Overview
Our organization is dedicated to creating a harmonious blend of innovation, patient care, and community. We are seeking a skilled IT professional who will be responsible for ensuring the smooth operation of our technology systems.
Key Responsibilities:
* Provide comprehensive IT support across hardware, software, and network issues.
* Troubleshoot and resolve complex problems with Windows, macOS, and cloud-based tools.
* Support system administration, integrations, reporting, and technical documentation.
* Manage project plans, schedules, and IT-related documentation.
* Develop and deliver training programs to enhance staff knowledge in our technology stack.
* Implement and maintain robust network security measures, promoting cybersecurity best practices throughout the organization.
Qualifications:
* Strong expertise in Windows and macOS operating systems.
* Familiarity with Google Workspace, Slack, Salesforce, and common business applications.
* Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP).
* Excellent communication and interpersonal skills, with a customer-centric mindset.