Based out of our Toowoomba branch in Queensland, you will diagnose and complete repairs to engines at the customer's site.
This position is to join the mechanical field service team, working in all market segments that we service in the region, Automotive, Mining, Industrial and Agriculture.
You will make an impact in the following ways:
Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identify additional service opportunities with customer.
Complete training in line with skill and business requirements.
Maintain service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to site management and to their supervisor.
Complete in workshop repairs as required
Additional Information:
Full Time / 38 hours per week
Overtime as required – Penalty rates paid for all work above 38 hours
All your Safety equipment / PPE and uniforms are provided and laundered
Local Valid Drivers License is required
To be successful in this role you will need the following:
Apprentice Trained Engine Technician (Cert III) or equivalent
Basic level of workshop or field service experience required
Basic level knowledge of and/or experience with engine products
Heavy Vehicle Experience preferred
Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters
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