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Retail operations manager - commercial analyst

Melbourne
Bob Jane Corporation
Posted: 4 June
Offer description

National Commercial Operations Analyst - Retail Performance FP&A

At Bob Jane T‐Marts we have a total commitment to effectively serve the motorists of Australia with a level of service beyond their expectations, using the highest quality products at the most competitive price.

About the Role

Bob Jane T‐Marts is entering its next phase of operational and commercial evolution. As our National Commercial Operations Analyst - Retail performance FP&A, you will sit at the centre of decision‐making across our national network.

This is not a back‐office reporting role.

You will work directly with the Chief Operating Officer, State Teams, Regional Managers and the National Support Centre to turn data into action, financial insight into operational change, and AI capability into real business outcomes.

You will own the analysis of financial and operational performance across company‐owned and franchise stores, identify inefficiencies, build meaningful cost and productivity metrics, and help embed AI tools and automation into how we run the business.

If you can read a P&L, question it, explain it simply, and then help a team fix it — this role is built for you.

Key Responsibilities

* Analyse P&Ls, balance sheets and cash flow across company‐owned and franchise businesses
* Identify trends, risks, inefficiencies and opportunities at store, region, state and national level
* Build and maintain commercial performance dashboards and reporting frameworks
* Develop and track cost metrics, margin drivers, wage efficiency and productivity measures

AI & Automation Integration

* Identify opportunities to deploy AI tools and automation across:
o Commercial reporting
o Operational workflows
o Forecasting and scenario modelling
o Labour and productivity analysis
* Act as a bridge between commercial insight, operations and emerging technology

Operational & Cross‐Functional Support

* Partner with teams across Finance, Operations, Property & network development, Marketing, WH&S and compliance
* Analyse operational performance and link it back to financial outcomes
* Support business cases for new initiatives, investments and network changes

Stakeholder Engagement & Governance

* Conduct weekly and monthly performance reviews with the COO
* Present insights and recommendations to senior leadership and state teams
* Translate complex data into clear, simple language for non‐financial stakeholders
* Travel nationally to support states, regions and major initiatives as required

What we are looking for

Experience & Capability

* Proven experience in a commercial analyst or business operations analyst role
* Strong capability in analysing P&Ls, balance sheets and multi‐site retail or franchise networks
* Experience working with large operational datasets and turning them into insight
* Exposure to AI, automation or advanced analytics in a practical business setting
* Retail, franchise, multi‐site or operationally complex business experience highly regarded

Technical Skills

* Advanced Excel / data modelling skills
* Strong reporting and dashboarding capability (Power BI, Tableau or similar preferred)
* Commercial acumen — understands how decisions impact profitability and cash
* Ability to build metrics that actually drive behaviour, not just reporting

Personal Attributes

* Commercially curious — asks why, not just what
* Confident communicator who can challenge constructively
* Comfortable working with senior leaders and frontline teams alike
* Highly organised, self‐driven and outcomes‐focused
* Adaptable and comfortable working across diverse parts of the business

Why Join Bob Jane T‐Marts

* Work directly with the COO and senior leadership
* Influence decisions across a national retail and franchise network
* Work for Australia's leading tyre retailer
* Exceptional job security in a thriving industry
* Ongoing training & career development to fuel your growth
* Exclusive discounts on tyres, wheels and services — plus deals with partnered brands
* Broad exposure across finance, operations, property, marketing and safety
* A role with real authority, visibility and impact — not just reporting for reporting's sake

Apply today and drive your career forward with Bob Jane T‐Marts!

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