Role Overview
We're seeking a dedicated professional to join our team as a Customer Advisor. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and providing tailored support to meet their needs.
Key Responsibilities:
* Provide personalized support to customers, identifying and recommending suitable products and services that meet their financial goals.
* Develop strong relationships with customers, understanding their needs and preferences to deliver seamless and consistent experiences.
* Collaborate with colleagues to achieve business objectives and drive sales growth.
* Maintain accurate records and ensure all transactions are processed efficiently and accurately.
Requirements:
To succeed in this role, you will need:
* A passion for delivering quality customer service and building strong relationships.
* Excellent communication and interpersonal skills.
* The ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
* Basic knowledge of banking products and services.
Benefits:
We offer a range of benefits to support your career development and well-being, including:
* Tailored career development programs and training opportunities.
* Access to competitive rates and reduced fees on home loans, credit cards, and insurance.
* Extensive range of discounts and offers on travel, fitness, events, and technology.
* Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
About Us:
We are a diverse and inclusive workplace that values and respects individuality. We foster an environment where everyone feels valued and appreciated for being their authentic selves.
How to Apply:
If you're passionate about delivering exceptional customer experiences and have the skills and qualifications required for this role, please submit your application. We look forward to hearing from you.