Job Overview
The Support Worker Advisor plays a vital role in delivering high-quality care to clients by overseeing and mentoring a team of support workers.
Key Responsibilities:
* Monitor the quality of care delivered by support workers, ensuring adherence to established standards.
* Recruit and onboard new support workers, providing comprehensive training and development opportunities.
* Supervise and mentor support workers to enhance their skills and knowledge, promoting individual growth and success.
* Collaborate with other team members to achieve shared goals, fostering a culture of teamwork and collaboration.
* Identify training needs and deliver tailored training programs to support worker development, aligning with organizational objectives.
About the Ideal Candidate
* Certificate III in Community, Aged or Independent Care or related field, demonstrating expertise in aged or community care.
* Valid driver's license, reliable motor vehicle, and smartphone, facilitating effective communication and timely responses.
* Excellent verbal and written communication skills, with a customer service orientation, ensuring exceptional client interactions.
* Ability to work independently, manage time effectively, and prioritize tasks, maintaining a high level of productivity.
* Proficiency in technology, including smartphones, email, and internet, supporting seamless communication and data management.
* Desire to join a mission-based organization committed to delivering exceptional care, driven by a passion for making a positive impact.
What We Offer
We provide competitive salary packaging benefits, discounted health insurance, paid parental leave, training and development pathways, and flexible working hours, supporting employee well-being and career advancement.
Pre-Employment Requirements
* Pre-employment checks will be required, including reference checks, work rights, criminal history check, NDIS checks, and health evaluation, ensuring a safe and secure working environment.
* Evidence of immunization may be required, adhering to organizational health and safety protocols.