Head of Creative / Design
Head of Creative / Design
This role sits at the centre of BFJ's delivery, bridging strategy, digital performance, and execution. You'll own creative output across the agency, ensuring everything we ship is commercially sharp, on-brand, and built to perform. You'll partner with media, SEO, CRM, and dev to make sure creative supports growth, not vanity. You'll set the standard for how design is briefed, reviewed, and delivered, while evolving our processes and tooling as the business scales. This is a leadership role with real influence on how BFJ shows up in market and how efficiently we operate internally.
BFJ Digital
About Us
BFJ Digital is a full-stack digital advertising agency. We produce thoughtful digital solutions by combining deep technical knowledge with data analytics and world-class customer experiences. 15 years of success is built on referrals via high-quality service for clients globally.
3 Core Service Pillars
* Digital Transformation
* Digital Marketing
* Data And Analysis
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BFJ Digital
What We Do
We build and nurture strong client relationships, serving as a trusted advisor and the main point of contact for key accounts. Collaborate with the media team to identify upselling and cross-selling opportunities to maximise revenue growth and meet monthly targets.
Our team develop and implement strategies to maximise client retention rates, ensuring long-term satisfaction and loyalty. Address client escalations promptly and effectively, working closely with internal teams to resolve issues and improve client experience.
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BFJ Digital
About You
* Design (Minimum 5 years in an agency environment)
* Leading projects from concept to completion.
* Ability to work autonomously with minimal oversight.
* Full-stack across Brand, Websites, Digital, Social, Animation & Print mediums.
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BFJ Digital
Your Experience
* Strategy: Translate client briefs and complex business goals into sharp, converting visual strategies across Web, Social, and Brand.
* UI/UX: Oversee the end-to-end design process for website design including client workshops, journey mapping, IA, wireframing and responsive, best practice design.
* Campaign Creative: Collaborate with our digital marketers to build data-led ad creatives and ideas that stop the scroll and convert.
* Production & Management: Ensuring high level output at every creative touchpoint. Including creative direction and quality control of contractors/collaborators.
* Process Optimisation: Refine design workflows to ensure efficiency without sacrificing quality with a focus on incorporating AI tools.
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Why Work With Us?
Want to Know What It's Like Joining the Team?
Working with BFJ Digital means working alongside like-minded digital marketing experts hungry for success, but also focused on building connections and maintaining a healthy work-life balance.
We enjoy rewarding ourselves for our hard work, whether it's a team lunch or fun activity (think lawn bowls, paint and sips, even axe throwing). Our flexible work environment encourages productivity and inspires our office culture, ensuring all of our valued staff receive the support and empowerment they need to grow.
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BFJ Digital
We're Pet-Friendly
Have a furry, four-legged friend? Our dog-friendly office is a bonus for pet owners (and pet lovers), and we love the joy and energy our staff companions bring to the office.
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CRM Specialist FAQ
What are the role functions?
* Strategy: Translate client briefs and complex business goals into sharp, converting visual strategies across Web, Social, and Brand.
* UI/UX: Oversee the end-to-end design process for website design including client workshops, journey mapping, IA, wireframing and responsive, best practice design.
* Campaign Creative: Collaborate with our digital marketers to build data-led ad creatives and ideas that stop the scroll and convert.
* Production & Management: Ensuring high level output at every creative touchpoint. Including creative direction and quality control of contractors/collaborators.
* Process Optimisation: Refine design workflows to ensure efficiency without sacrificing quality with a focus on incorporating AI tools.
What is it like working at BFJ Digital?
Fun, technical, fast, inquisitive, you'll learn LOTS, the team is very down to earth and operate more relaxed then your average tech marketing company.
Your Skills And Experience
* Design (Minimum 5 years in an agency environment)
* Leading projects from concept to completion.
* Ability to work autonomously with minimal oversight.
* Full-stack across Brand, Websites, Digital, Social, Animation & Print mediums.
What will the salary be?
BFJ Digital remunerate competitively (above market rates), matching your experience level.
Apply now
Join the team to grow with the best in market