About You
To be successful, you will be a highly organised and pro-active team player with significant experience working in a dynamic work environment for a large organisation. It is essential that you have good Microsoft Office package skills. You're a respectful and professional person who demonstrates exceptional moral values in everything you do and can manage confidential information. You are a passionate and confident individual that will be comfortable with daily interactions with prisoners and custodial staff. You will show initiative in information gathering and seeking clarification where needed whilst being non-judgemental. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.
About Us
We provide safe and secure prison management services across Australia and New Zealand that focus on reducing reoffending. We help prisoners turn their lives around through education, training, rehabilitation and reintegration programs. By reducing reoffending, we help to build safer communities.
At Serco, you'll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you're based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit
About the role
Reporting to the Sentence Management Manager you will be responsible for ensuring that all prisoner reports in relation to security rating, individual management plans, transfers and parole are accurately prepared and maintained. In addition, you will liaise with internal and external stakeholders.
To be successful in this role, you will have:
The highest levels of personal integrity and ethical behaviour
Compliance and processing experience
Ability to prepare accurate, high quality reports within designated timeframes
High level of experience with of Microsoft Office Suite
Ability to work effectively in a small team in an enclosed custodial environment
Fantastic communication skills and interpersonal skills
High attention to detail with strong organisational and time management skills
Correctional or public safety experience - highly desirable
Join Us
If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (Networks) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
NOTE: Google Chrome is the preferred browser to access Serco careers website
Video