Job Description
We are seeking a skilled professional to lead our team of hospitality experts. As the State Manager, you will be responsible for providing cultural leadership and business plans to achieve sustainable business results across the state.
You will create pub experiences locals love through building high performing teams that achieve sustainable financial, guest, team and business scorecard targets in line with our values and ways of working.
The ideal candidate will have extensive experience working in a heavily regulated environment and possess strong business acumen and understanding of commercial fundamentals, including leveraging guest data and insights.
* Key Responsibilities:
* Embed an inclusive culture of continuous improvement which lives our purpose of creating pub experiences that locals love; underpinned by our value of leading in responsibility for our team, guests and business.
* Provide effective leadership to drive the business forward which demonstrates our commitment to: our people's safety and development; meeting compliance requirements, and; effectively managing change in the business.
* Lead a high performance team, ensuring that the team are held accountable for the delivery of their key responsibilities in line with our ways of working.
* Develop talent pipelines and future leaders by providing regular feedback to teams, creating meaningful development plans and ensuring robust succession plans.
* Educate and coach Operations Managers on the strategy, empowering them to take initiative and contribute to the delivery of the strategy in their venue portfolio.
* Lead and inspire venues through change management activities to evolve venues for future success.
* Create collaborative and strong working relationships with key internal and external partners to identify operational challenges and create solutions to improve the guest experience.
* Accountable for achievement of sustainable financial, business and operational objectives for the state.
Qualifications:
* Experience in leading multi-site hospitality operations or similar field.
* Extensive experience working in a heavily regulated environment.
* Strong business acumen and understanding of commercial fundamentals, inc leveraging guest data and insights.
* Strong influencing, stakeholder relationship and communication skills.
* Experience in managing change in a dynamic and complex environment.
Benefits:
* An exclusive discount card for our hotels, pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands.
* A range of free services to help you live well and support your physical, mental and financial wellbeing.
* Dedicated learning and development options to grow an idea, yourself, and your career.
About Us:
We're a market leader offering a diverse range of hospitality experiences. We work as one team to contribute to the communities we serve, and as part of the Endeavour Group we're committed to creating a more sociable future together.