Salary: $58,250.00 (fixed)Job Type: Permanent - Full TimeLocation: TownsvilleJob Category: Retail ManagementThanks for considering a journey with Pillow Talk! We see it as a journey because many of our colleagues have experienced growth along the way. Whether you're interested in horizontal or vertical career paths, opportunities at Pillow Talk are abundant—literally, not even the sky is the limit.We are a well-established, on-trend home décor and linen retailer. From humble beginnings over 47 years ago, we've expanded to 71 stores across Australia and continue to grow! Our inspiration comes from a love of comfort, aiming to bring this simple yet beautiful concept into our customers' lives. Home is where the heart is, and for those who join us, you'll feel at home!Job DescriptionJoin us as a Team Leader at our Townsville store. In this role, you'll support the store leadership by leading from the front and inspiring your team to excel daily. Your responsibilities include ensuring smooth store operations, handling customer queries, achieving sales and KPI targets, managing inventory, maintaining visual appeal, and tracking sales performance. You will create meaningful customer interactions to bring comfort and style to life.About YouExperience in a customer-focused retail environment, with a background as a Team Leader, Supervisor, or 3IC, including customer service and team supervisionPassionate about delivering excellent customer service and maintaining high standards in stock management, safety, operations, and visual merchandisingSupportive of the Store Manager and Assistant Store Manager, with the confidence to step up when necessaryDedicated to enhancing the in-store customer experiencePersonable, confident, and skilled in building relationships with customers and colleaguesExperience in consultative selling, with the ability to find the right products for customers and build confidenceCapable of multitasking and adapting to changing prioritiesCreative with a keen eye for detailExcellent listening and problem-solving skillsWhy Join Pillow Talk?Salary: $58,250 plus super, with potential monthly performance incentives (~$6.5k pa)60% store discount after qualifying period (T&Cs apply)Free onsite parking100% Australian-owned and operatedAccess to our Flare partnership benefits, including Novated LeasingOpportunities for career growth and learningSupportive and friendly work environmentPassionate, knowledgeable teamHigh-quality, on-trend products that make selling enjoyableInclusive culture with family valuesOur business is strong now, and the future looks even brighter. Apply now to join the Pillow Talk team!We are a Circle Back Initiative employer, committed to responding to every applicant. Pillow Talk is dedicated to equal opportunities and encourages applicants to request reasonable adjustments for the interview process.
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