Seeking a dedicated and proactive Medical Secretary to join our dynamic team, supporting our experienced surgeons, specialists, and physiotherapists.We pride ourselves on delivering exceptional patient care and customer service.
The ideal candidate will be highly organised, confident in decision-making, and committed to continuous improvement as our practice evolves.Key ResponsibilitiesManage clinic operations including appointment preparation, surgical bookings, patient check-in/out, test result coordination, follow-up scheduling, invoicing, and payment processing.Handle incoming calls and respond to patient inquiries with professionalism and empathy.Schedule appointments across multiple locations and specialties.Perform general administrative tasks such as faxing, emailing, scanning, and document management.What We're Looking ForOutstanding written and verbal communication skills, with a warm and professional phone manner.A strong commitment to learning and adhering to practice protocols.High computer literacy and attention to detail, especially in maintaining data integrity.A proactive attitude, reliability, enthusiasm, and a strong work ethic.Ability to stay calm and focused while managing competing priorities.Permanent residency in Australia.Preferred ExperiencePrevious experience in a medical setting, particularly supporting surgeons or specialists.Familiarity with Genie patient management software.What We OfferA permanent full-time position.Competitive remuneration package.A supportive and collaborative team environment.How to ApplyPlease submit a Cover Letter and CV detailing your relevant experience and explaining your interest in this role.
Shortlisted candidates will be contacted for interviews on a rolling basis.
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