Supervisor – Functions
Delaware North Australia is seeking a Supervisor – Functions to join our team at the Melbourne Cricket Ground (MCG), to lead a casual front-of-house team and deliver exceptional events for 500+ guests.
As Supervisor, you will coordinate event-day operations, execute efficient service, manage rostering and briefings, and provide hands-on support across both match day and non-match day functions.
What we offer
Friends-and-family discounts across our resorts business
Live and work on the Great Barrier Reef
Be part of a professional team, delivering a 5 star guest experience
Access to our employee assistance program
Training and development opportunities
Opportunities to grow your career with a global business
What will you do?
Lead and coach a casual front-of-house team to deliver a premium guest experience across corporate suites and large-scale functions
Plan and manage pre-event rostering, shift planning, and team briefings aligned to event requirements
Provide hands-on support during set-up, service, and close for match day and non-match day events at the MCG
Identify and resolve issues quickly, escalating where needed, to maintain the guest experience
Uphold the highest standards of service, presentation, professionalism, and safety; ensure compliance with RSA requirements
Communicate clearly with kitchen, logistics, venue partners, and stakeholders to keep operations running smoothly
More about you
Previous experience in event or hospitality supervision/management (large venue or premium functions preferred)
Victorian Responsible Service of Alcohol Certificate (RSA)
Proven ability to lead and motivate teams in high-pressure, fast-paced environments
Strong communication, problem-solving, and organisational skills
Confident with rostering systems and efficient shift planning
Availability to work evenings, weekends, and public holidays aligned to the event calendar
Application period will close on 02/01/2026, unless sufficient qualified candidates are identified sooner.
Who we are
The Melbourne Cricket Ground (MCG) stands as Australia's most iconic sporting venue and the largest stadium in the Southern Hemisphere, with capacity for over 100,000 fans.
Renowned for hosting blockbuster AFL clashes, international cricket, and major entertainment events, the MCG is also a premier destination for concerts, special occasions, and non-event-day functions.
Beyond the action on the field, Delaware North offers a variety of retail food and beverage options, premium hospitality, and multipurpose spaces for corporate and private events.
A true cultural landmark, the MCG delivers unforgettable experiences at the heart of Melbourne's sporting and entertainment scene.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds.
Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you.
We empower you to do great work in a company with 100 years of success, stability and growth.
If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Delaware North is an equal opportunity employer.
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