Customer Experience Specialist
We are seeking an experienced and skilled professional to join our team as a Customer Experience Specialist. As a key member of our retail banking team, you will play a crucial role in delivering exceptional customer service and ensuring that customers have a seamless banking experience.
About the Role:
* You will be responsible for meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on the financial solutions available.
* You will have the knowledge required to complete customer transactions, as well as have in-depth needs-based conversations and fulfill products as per your accreditation level.