--- | --- || Workplace Location | Brisbane Inner City |**In this role you will:**• Lead the development, implementation, monitoring and review of change management plans for Digital Services and IT Group projects and change initiatives • Lead a team of 2 training officers that provide input, document needs/requirements and support the delivery of staff training and education activities for ICT products and services across QCS • Prepare and deliver communications materials in support of change activities • Contribute to the success of projects and initiatives by maximising employee adoption and usage and minimizing resistance • Focus on changes to organisational design, business processes, systems and technology • Assess the change impacts of planned initiatives by identifying impacted stakeholders and conducting impact analyses and change readiness activities • Proactively identify and monitor risks and develop mitigation tactics • Leading change management work streams with a structured methodology / process, including supporting project teams in integrating change management activities into their project plans • Support the development and delivery of change communications • Provide change leadership coaching and training to employees at all levels • Define success metrics and measuring performance against these and provide reporting and other updates to management and project teams.
**About You**The essential requirements for this role are:• Demonstrated experience in change management roles, including creation and implementation of structured change and communication strategies and plans contributing to the successful delivery of complex ICT projects and initiatives • Demonstrated experience delivering ICT projects and business-as-usual activities involving significant business change • Demonstrated experience working in large, complex organisations, preferably including the public sector • Demonstrated experience participating in project delivery teams comprising a mix of employees, contractors and vendors • Demonstrated excellent written, verbal and negotiation skills with the ability to comfortably engage with end users, project team members, ICT teams and senior leaders.
**Qualifications, skilled registration, conditions and other requirements**• Change Management certifications and/or relevant academic qualifications will be highly regarded • Knowledge of ADKAR is desirable but not essential***Applications to remain current for 12 months.
*****Job Ad Reference: QLD/661781/25****Closing Date: Tuesday, 7th October 2025**- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*
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📌 Principal Ict Organisational Change Manager
🏢 Queensland Corrective Services
📍 Brisbane