Customer Service Professional
This is an exciting opportunity to join our team as a Customer Service Professional.
We are seeking individuals who possess excellent communication skills and the ability to tailor their style to suit diverse customer needs.
The successful candidate will work collaboratively with their team members to ensure passengers have a safe and enjoyable journey.
You will be responsible for handling customer requests, checking tickets, assisting with luggage, supporting the buffet service, and maintaining train cleanliness.
The ideal candidate will be able to handle challenging situations with minimal guidance and take initiative in a fast-paced operational environment.
About You
* You have experience working in a frontline customer environment
* You can collaborate and work towards common goals within a team
* You are resilient and adept at handling challenging situations
* You take initiative and can work in a fast-paced operational environment
Job Requirements
This role requires:
* A strong ability to communicate effectively with customers
* The capacity to work well under pressure
* An understanding of customer service principles and practices
Benefits
This role offers:
* A competitive salary package
* A range of employee benefits
* The opportunity to work in a dynamic and supportive team environment
Join Our Team
We welcome applications from motivated and customer-focused individuals who are passionate about delivering exceptional service.