We're seeking a Customer Relationship Expert to join our team in Launceston. This role offers opportunities to learn, grow and achieve your career goals.
Our customer-centric approach means you'll be at the forefront of delivering exceptional service to our customers. You'll work collaboratively with colleagues to ensure seamless interactions and tailored solutions for each customer's unique needs.
This is a casual opportunity that allows you to balance work and life. In the first 8 weeks, you'll participate in comprehensive training and onboarding, requiring full-time availability from Monday to Friday, 9am-5pm.
Your key responsibilities will include:
* Providing primary support to customers, ensuring they receive consistent, high-quality experiences.
* Identifying suitable products and services for customers, including account opening, lending, and banking transactions.
* Maintaining accurate and up-to-date customer information.
* Showcasing digital self-service options to enhance customer convenience.
* Pursuing ongoing professional development to advance your skills.
A diverse and inclusive workplace fosters a culture of equity and respect. Everyone feels valued and appreciated for being their authentic selves.