Overview
This role is a partial operations role. Managers are expected to work 5 days per week in a Melbourne site location with some travel to other sites and corporate locations.
Location & Travel
Based in a fulfillment center location in Melbourne with coverage expected over three Melbourne FCs (AVV2, MEL1 and MEL5). Ability to travel up to 20% of the time across the AU region. Travel may also involve specialised training beyond the established state or country.
Key Responsibilities
* Evaluate performance objectives and metrics across the super region to proactively identify process improvement opportunities and largest gaps to benchmark performance supporting prioritization efforts.
* Audit, teach, and drive execution to the benchmark standards while acting as a catalyst for continuous improvement and process execution in the super region.
* Develop and implement detailed standard operating procedures to support daily operations within established process control limits for each fulfillment process.
* Partner with operational leaders within the FCs to execute implementation of established standard work and process improvements, driving stabilization and standardization across the super region.
* Play a critical role in training operational leaders in the FCs related to knowledge gaps to support reduction of variation in process standards.
* Partner with ACES for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance.
* Execute, measure and support communication of variation reduction impacts in partnership with site leaders responsible for day-to-day operations.
* Work with cross-functional teams such as Engineering, AFT, Learning and Talent Development, and ACES to deliver and deploy network-wide initiatives.
Basic Qualifications
* Associate's degree or above.
* Experience in project and program management.
* Experience from Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics.
* Cost variation/Cost saving experience within a similar industry.
Preferred Qualifications
* Experience with process improvements (Lean Six Sigma and/or Kaizen).
* Bachelor's degree, or 3+ years of implementing metric-based strategies utilizing continuous improvement concepts.
* Experience managing, analysing and communicating results to senior leadership.
* Experience that includes strong analytical skills, attention to detail, and effective communication abilities.
* Experience working in a fast-paced environment similar to a high-tech start-up.
* Experience leading and influencing teams or organization, or managing teams.
Acknowledgement of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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