Job Opportunity:
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We are seeking a highly skilled Commercial Motor Claims Specialist to join our organisation. As a key member of the team, you will handle commercial motor insurance claims, build lasting connections with clients and brokers, deliver exceptional service, and ensure compliance with industry regulations and company policies.
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The Role:
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Key responsibilities include:
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* Skillfully handling commercial motor insurance claims, explaining the claims process, documentation requirements, and lodging the claims.
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* Building lasting connections with clients and brokers, championing products and values they can trust.
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* Delivering exceptional service tailored to diverse needs, making every interaction memorable.
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* Actioning claims quickly and effectively, complying with company standards and SLA requirements.
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* Ensuring compliance with industry regulations, legal mandates, and company policies.
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Requirements:
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To be successful in this role, you must offer:
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* Previous motor claims experience - 1 year minimum.
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* A genuine care for the customer experience.
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* The ability to work in a fast-paced environment.
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* A can-do attitude and thirst for knowledge.
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Benefits:
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Work-life balance with flexibility to work from home up to 3 days a week, opportunities to progress within the organisation, and a supportive and fun work environment with a positive and socially inclusive culture that celebrates diversity.
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