Job Overview:
We are seeking a skilled Store Manager to lead our team in driving sales through exceptional customer service and a personalized experience.
The ideal candidate will have a proven track record of motivating teams to achieve sales targets, while maintaining high standards of visual merchandising and effective stock management.
Key Responsibilities:
* Lead by example as an ambassador of the brand, with confidence and style
* Build belonging and unity among team members, customers, and community
* Provide inspirational leadership, support, coaching, and mentoring to teams
* Ensure teams are set up for success by providing training and resources to maximize store sales and growth
* Cultivate a team environment of trust, motivation, and accountability to drive performance
* Community-minded, driving awareness of the brand through campaigns, promotions, and events
* Provide exceptional customer service creating a memorable experience and understanding customer needs
* Commercially-minded, managing high standards of visual merchandising and effective stock management
Requirements:
* Affinity with the brand, living, loving, and breathing its product
* Demonstrated experience in a management role, preferably within Retail or a customer-led industry
* Exceptional communication skills, building and maintaining strong relationships with employees and customers
* Encouraging leader with exceptional people management skills, encouraging innovation and motivation within teams
* Passionate, enthusiastic, and energetic leader
* Strong commercial acumen and business nous
* Goal-oriented, meeting targets and supporting team member targets
* Thriving in leading and driving a dynamic team culture