OverviewCharity Representative (Call Centre Agent) - QueenslandAbout us Cornucopia PO is a leading tele-fundraising agency in Australia and Recent Zealand, working on behalf of well-known charities to support causes globally.
Our clients include Amnesty International, Bush Heritage Australia, Starship Foundation NZ, World Vision, Australian Red Cross, Starlight Children's Foundation, Four Paws, and others.About the role You will join a team of dedicated TeleFundraisers who work on behalf of charity causes.
We are seeking sales- and KPI-driven individuals who are energized by closing deals through conversation and ethical objection handling.
You will speak with members of the public using an approved script, adapt to your audience, and effectively communicate the importance of regular giving and donating to the cause.
An amazing opportunity to work with an energetic, supportive and diverse team while contributing to positive social change.
Social engagement platform and prizes for top performers.Compensation We pay an hourly rate of $33.38 per hour plus bonus.Note This is a tele-fundraising position and not an administrative/customer service role.ResponsibilitiesBe part of a team of TeleFundraisers representing charity causes.Engage with the public using an approved script and adapt messaging to the audience.Present and promote the value of regular giving and donations in a compliant, ethical manner.Meet sales targets and KPIs through effective communication and objection handling.Collaborate with teammates and leaders to achieve team goals and participate in training and incentives.Qualifications and requirementsMust be able to commit to the following hours in the first two weeks of training:Week 2, Monday–Friday 9:00 AM–5:00 PMAfter training, shift flexibility is available for the right candidateConfidently speak over the phone and comfortable asking for moneySelf-motivated and driven by achieving targets and KPIsResponsible, reliable and focused on successResilient with a willingness to learnEffective communicator with active listening skillsEnthusiastic to learn and growStrong work ethic and self-motivationCompetent computer skills and the ability to learn new systemsEncouraging applicants seeking casual meaningful work to applyBenefits and work arrangementsOption to work Hybrid (one approved work-from-home day) or On-site (in call centre)Weekly pay cycle – TuesdaysOffering up to 38 hours per week, pending performance and reliabilityGenerous incentives and bonus structure paid fortnightlyFully paid training and ongoing support, with strong team leaders and mentorsAd-hoc charity event interactions and opportunitiesTeam games and activities with prizesInclusive and diverse office culture, welcoming team environmentSocial engagement platform – gift cards, prizes, time off, and moreTheme days and online games to build team cultureOut-of-work social remote events such as trivia, movie nights, and cooking classesCompliance Please note all employees must undergo a Police Background Check.For more information about the company and job insights, including questions you may be asked during the application process, please refer to the original posting.
#J-18808-Ljbffr
📌 Charity Representative (Call Centre Agent) - Queensland
🏢 Cornucopia PO
📍 Brisbane