Do you want your work to make a difference for NSW?
Working to protect the state's environment and heritage.
* Support and administration for Open Text Content Manager
* Temporary full-time role up to 24 months, 35 hrs/week
* Office based in Parramatta; other established work locations deemed suitable across NSW may be considered subject to office space availability (flexible working supported)
* Salary relative to experience ranging from $ 113,574 to $ 125,720 + superannuation & annual leave loading
We are seeking a Records Officer to join the Governance and Risk team and support the delivery of an efficient, professional and customer‐focused records and information management service across the Department.
About the role
As a Records Officer, you will support the administration and continuous improvement of electronic document and records management systems (Open Text Content Manager), including the upgrade to CM25, to enable effective digital recordkeeping across the Department. You will manage and resolve records and system enquiries and customer tickets, support system changes and upgrades, and work collaboratively with stakeholders to ensure information is managed in accordance with legislative and business requirements. The role works in conjunction with an external vendor providing back‐end system support and the broader Information and Records Management (IRM) team. This is a great opportunity for someone to grow and develop in the records management space using content services technology.
About you
To be successful in this role, you will bring:
* Demonstrated experience in systems and records administration, including maintenance, migrations, integrations, upgrades and fault rectification within an electronic document and records management system, such as CM25 or similar
* Demonstrated knowledge of emerging records and information management issues, practices and technologies.
* Demonstrated sound working knowledge of the State Records Act and its practical application.
Essential Requirements
* Tertiary qualifications in information/records management or other relevant field and/or equivalent knowledge and experience in records management
For more information, read the full Role Description: Records Officer
Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) work to protect the state's environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state's natural environment. It manages the NSW National Park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
To Apply
If excited by the information above, we look forward to receiving your application. Your application should include:
* a resume which clearly details your relevant skills and experience (maximum 4 pages)
* a cover letter outlining your interest in the role, relevant experience and addressing how you meet the focus capability requirements of the role (maximum 2 pages)
Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
Applications close on Sunday, 12 Apr 2026 at 11:55 PM
Should you require further information about the role please contact Sheryl Mapp, Senior Manager Records & Info via
A recruitment pool will be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
* Our commitment to a diverse and inclusive workplace.
* How we encourage and support people with disability
* Information and adjustments for individual needs for the recruitment process and the workplace.
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing or contacting (Nivya Shetty) via 0437 224 498 or (please mention reference number 548483).
If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at for a yarn.
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