Restaurant Operations Manager
This role is an ideal opportunity for individuals with a passion for providing exceptional customer service and managing day-to-day restaurant operations. As a key member of our team, you will be responsible for leading by example, ensuring high standards are maintained across all areas of the restaurant, and fostering a positive work environment.
Main Responsibilities:
* Customer Service: Provide outstanding service to guests, respond promptly to their needs, and ensure that every visit is an exceptional one. Resolve issues efficiently and effectively, using sound judgment and positivity.
* Inventory Management: Conduct thorough inventory checks, manage food costs, and maintain accurate records. Order supplies and ingredients as needed to meet business demands.
* Labor Management: Supervise staff, verify accurate payroll and time clock punches, and manage labor to ensure profitability. Develop and implement strategies to optimize employee productivity.
* Safety and Compliance: Maintain a safe working environment, adhering to all local, state, and federal regulations. Ensure proper equipment maintenance, sanitation, and food safety practices are followed.
Qualifications:
* Education: High school diploma or equivalent required; 1-2 years of direct food/retail management experience preferred.
* Certifications: Serve Safe certificate and valid driver's license required.
* Skills: Excellent communication, leadership, and problem-solving skills; ability to assess business needs and prioritize tasks effectively.
Benefits:
* Competitive Salary: A generous compensation package reflecting your value to our organization.
* Benefits Package: Comprehensive medical, dental, and vision insurance, flexible spending accounts, and 401(k) matching.
* Vacation Time: 10 days per year, plus floating holidays and sick leave.
* Opportunities for Growth: Regular training, development opportunities, and a clear path for career advancement.
Please note that this job description is subject to change based on the company's needs and requirements.