Global organisation with career growth opportunities
- Flexible working offered
- Fantastic offices - Chullora
A fantastic team awaits with a global brand at the top of its game, career opportunities ahead we have full time and part time roles available
- Set the standard in go to communication with our customers
- Offer tailored solutions to remedy problems
- Action all customer requests and ensure their concerns are addressed and requested documents are provided
- Liaise with dealers and customers as required to resolve issues or obtain necessary information
- Assist with ad hoc duties as requested including, flat cancellations, novation agreements, dealer and regional manager requests.
- Assist with preparation and distribution of all required reports ensuring trends are monitored and reported regularly
Tasks and duties
- Checking loan documents and certifications.
- Preparing funding to ensure details are accurate to enable successful settlement.
- Ensuring loan documents are correct and accurate.
- Meeting team targets for the timely completion of settlements.
- Liaising with internal and external customers to negotiate the resolution of settlement and compliance issues.
- Performing general administrative tasks.
- Following up on any missing documents and information required to settle.
Education/Training/Experience
- Experience in a similar field welcomed
- Excellent written and verbal communication skills and experience servicing customers via Telephone, E-Mail, and written correspondence
- Robust attention to detail and time management skills
- Process driven
- Ability to work in a team environment
Full time, Part time and flexible hours available
25237_168180631977996
📌 Settlement Officer (12 Months)
🏢 Veritas Recruitment
📍 Sydney