Indoz Homez Pty Ltd
Indoz Homez Pty Ltd was founded in 2019 with the goal of delivering high-quality custom homes, investment properties, granny flats, and renovations. We strive to provide a simple, stress-free building experience while fostering strong, long-term client relationships.
Due to our continued growth, we are seeking a driven Business Relationship Manager to help expand our client base and strengthen existing partnerships.
Position Overview
As the Business Relationship Manager, you will be responsible for developing and managing client relationships, driving new business opportunities, and ensuring exceptional client experiences throughout the construction lifecycle. This role blends relationship management, sales support, and internal coordination with minimal administrative involvement.
Key Responsibilities
* Develop, manage, and grow relationships with new and existing clients.
* Act as the primary point of contact for clients from enquiry through contract execution.
* Identify new business opportunities, referral partnerships, and repeat-client opportunities.
* Work closely with site supervisors and internal teams to ensure client expectations are met.
* Conduct client meetings, follow-ups, and progress updates.
* Prepare client proposals, estimates, and supporting documentation in collaboration with internal teams.
* Maintain accurate client records and relationship data within the Indoz Portal (training provided).
* Coordinate communication between clients, suppliers, and subcontractors as required.
* Support contract administration and documentation where necessary.
Experience & Skills
* Proven experience in a Business Relationship Manager, Client Manager, Account Manager, or Sales/Admin role (construction or property industry preferred).
* Strong ability to build trust, rapport, and long-term client relationships.
* Demonstrated experience in identifying and converting business opportunities.
* Excellent verbal and written communication skills.
* Strong negotiation and presentation skills.
* Ability to understand building plans, specifications, and construction processes (preferred).
* High level of computer literacy, including Microsoft Office.
* Strong organisational skills with the ability to manage multiple clients simultaneously.
* Self‐motivated, results‐driven, and comfortable working autonomously.
What We Offer
* Full‐time role (Monday–Friday).
* Supportive and collaborative work environment.
* Personal office phone provided.
* Opportunity to play a key role in the growth of a custom home construction business.
* Career development and growth opportunities as the business expands.
How to Apply
Please apply through SEEK with your resume.
A cover letter is optional but encouraged.
Please do not email or call us. Applications will only be considered if submitted through the SEEK application process.
Indoz Homez Pty Ltd looks forward to hearing from you.
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