Job Description:
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As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support. This role is ideal for someone who is enthusiastic, energetic, and committed to delivering outstanding customer experiences.
Key responsibilities include:
* Providing Excellent Customer Service: Respond to customer inquiries, resolve issues promptly, and provide solutions that meet their needs.
* Maintaining Stock Levels: Ensure accurate inventory levels, replenish displays as needed, and assist with receiving and storing incoming goods.
* Processing Customer Orders: Accurately process orders, credits, and other transactions while maintaining high levels of accuracy and efficiency.
* Performing Front-of-House Maintenance Tasks: Maintain a clean and organized workspace, ensuring a positive experience for customers and colleagues alike.
Required Skills and Qualifications:
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To succeed in this role, you will need:
* Basic Computer Skills: Proficient in using computers and Microsoft Office applications.
* Exceptional Communication Skills: Strong written and verbal communication skills, with the ability to adapt to different communication styles.
* High Energy and Enthusiasm: A 'customer-first' mentality, with a strong work ethic and dedication to delivering exceptional results.
* Good Organisational Skills: Self-starter who takes initiative, with good organisational skills and the ability to prioritise tasks effectively.
Benefits:
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This is an Indigenous identified position, and we encourage applications from Aboriginal or Torres Strait Islander people.
Others:
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We offer a supportive and inclusive work environment, with opportunities for growth and development. If you are passionate about delivering exceptional customer service and have a commitment to excellence, we want to hear from you!