Overview
Join to apply for the Boutique Manager - Macquarie Centre role at by charlotte.
We are seeking an exceptional and brand-aligned Boutique Manager to embrace our by charlotte vision and culture to deliver meaningful experiences to our customers. As the Macquarie Centre Boutique Manager, you will play an essential role in the by charlotte experience. This position reports directly to our NSW Area Manager and works closely with other key internal stakeholders. If you are ready to bring positivity, creativity, and heart to our team, we’d love to hear from you.
Responsibilities
- Maintain an exceptional level of service by leading by example in communication and customer engagement.
- Review store performance on a daily, weekly and monthly basis to share feedback with the wider team and develop strategies and key focus areas for improvement.
- Provide specific coaching and feedback to drive team performance in sales, operations and customer service.
- Offer ongoing coaching opportunities to all team members in product knowledge, storytelling and selling skills to develop best-in-business product and service experts.
- Implement targeted sales strategies to ensure growth outcomes and targets are achieved within the store.
- Manage inventory and ensure the store is well-stocked and presented against business guidelines.
- Monitor traffic trends and rostering to achieve maximum sales potential.
- Uphold relevant policies and procedures to ensure team comprehension and compliance, brand spirit and culture.
- Maintain a safe working setting aligned with Work Health and Safety standards and guidelines.
Perks and Benefits
- Training and Development: Access to a training platform with role-specific training and leadership development.
- Exclusive Product Discounts on our collections.
- Team Bonding & Experiences: Unique team events and experiences throughout the year.
- Competitive Bonuses: Rewarding bonus scheme for performance.
- Collaborative & Passionate Environment: Dynamic team in a fast-growing business with a culture of creativity, collaboration, and innovation.
About Us
We believe in the power of collective growth. We encourage one another to reach our fullest potential and spread light, love, and inspiration through our jewellery. We are committed to equal opportunity, collaboration, respect and inclusivity.
Note: Due to high application volume, by charlotte will contact shortlisted candidates only if their application has been successful.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Sales
- Retail Luxury Goods and Jewelry
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📌 Boutique Manager - Macquarie Centre
🏢 By Charlotte
📍 City of Sydney