About Triple Zero Victoria (TZV)
Triple Zero Victoria provides the critical link between the Victorian community and the state's emergency services agencies. TZV delivers Victoria's 24‐hour emergency call‐taking and dispatch services for Police, Fire, Ambulance and VICSES.
Role Summary
The main purpose of the role is to develop, plan, facilitate and build a resilient business environment and its associated operating model at TZV. This includes leading the development and implementation of business continuity and resilience management processes, linking them to disaster recovery systems, maintaining crisis management and business continuity frameworks, and driving continuous improvement through process initiatives.
Key Responsibilities
* Ensure critical business functions have effective business continuity, redundancy and disaster recovery systems aligned with TZV's operational needs.
* Develop and implement a best‐practice Business Continuity & Resilience system, ensuring requirements and standards are clearly documented and communicated.
* Develop and manage a tailored Business Impact Analysis (BIA) to identify critical TZV functions and their supporting systems.
* Partner with procurement and business contract owners to identify critical third‐party suppliers, review their BC plans for adequacy and currency, and where necessary, update business contracts.
* Deliver insights, advice and updates on TZV business and continuity and resilience matters to the Executive Leadership Team, Board and Audit and Risk Management Compliance Committee.
* Work with management and key stakeholders to regularly test continuity and redundancy systems for critical processes.
About You
The successful candidate will have a diploma or tertiary qualification in Business Continuity (or a related field) and experience in Business Continuity, Risk Management or Disaster Recovery. Key experience, skills and attributes include:
* Extensive experience in business continuity and risk management, including emergency planning, disaster recovery, and emergency/crisis response management.
* Demonstrated ability and understanding in business continuity, risk management and compliance management.
* Strong interpersonal skills and the ability to work with a wide range of stakeholders.
* Strong report writing and presentation skills for both internal and external use.
* Ability to meet timelines and drive action through to resolution.
Benefits
* Competitive salary and flexible working arrangements.
* Employee assistance program for employees and eligible family members.
* Discounted health insurance, banking services and gym membership.
* 'Memberlink' discount card, accepted by thousands of retailers and service providers.
* Free staff parking at all TZV sites.
* Salary packaging options after an initial service period.
Location and Conditions
Convenient Burwood East location with free onsite parking. Full‐time, ongoing role.
Equal Opportunity Statement
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
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