SEE Participant Support and Administration OfficerMTC FutureReady is an independent social enterprise that is here to help people take practical steps towards real progress.
Our focus is to empower people from all backgrounds to improve their skills and their employment prospects.Our targeted training programs, meaningful employment services and unbeatable support are all designed to bring about fresh possibilities and drive life-changing transformation.Every year we support more than 20,000 people with current skills, confidence and opportunities across New South Wales, Queensland and the ACT.About the RoleWe are looking for amotivated SEE Participant Support and Administration Officerto join our Education & Training Team in Nowra on a part time basis onsite.Reporting to theSEE Administration Team Leader, you will be employed on a part time basis, working 25 hours across Monday to Friday from 9am to 2:30pm.Welcoming visitors, booking appointments, and following up referralsProvide administrative assistance to all SEE training staffProvide participant support through coaching, mentoring, and referrals to internal and external servicesUtilise MTC external partnerships to develop co-case management strategies to support participants with intensive interventions such as drug and alcohol abuse, homelessness, mental health, domestic violenceProvide one on one and group support to SEE participants and build relationships with participants, community organisations, and stakeholders to improve participant outcomesConduct regular appointments with participants via face-to-face, phone, online, or group sessionsAbout You:The ideal applicant we are seeking will have:Relevant degree or diploma qualifications in Community Services, Social Work, OR a related discipline, OR a minimum of one year experience in community/social services.Highly developed communication and interpersonal skills.Internal/External stakeholder management.Demonstrated experience in managing conflict/challenging customer behaviour.Good organisational skills.Strong problem-solving and conflict resolution skills.Ability to work well with people from diverse backgrounds.Why Choose UsFor us, it's more than just work.
At MTC we help people take meaningful steps forward in work, and in life.
When you join us, you'll become part of a purposeful, empowering and rewarding workplace.
The bonus is that the experiences, support, and training you gain here will also help you grow as an individual.We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment.
Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply.
If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.Our core values of empathy, innovation, collaboration, and achievement, create a people-centric culture that empowers us to do what it takes for our customers to know that they matter.We offer great benefits when you join the MTC team:Salary packaging (including meal and entertainment benefits) which means more in your take-home pay and novated leasing optionsAccess to retail and lifestyle discounts and benefitsME Daysproviding an opportunity to focus on your wellbeing and spend time with friends and familyCareer growth and development opportunitiesincluding comprehensive on the job trainingRecognition and Reward scheme including regular peer nominated AwardsEmployee Assistance Programwith access to free confidential counsellingFree flu vaccinations and other health and wellbeing initiativesFlexible working arrangementsPaid Parental leaveNowisthetimetoactandberewardedbymakingadifferencetoyourcommunity.TolearnmoreaboutMTCandouropportunities,gotowww.mtcfutureready.org.auHow to applyApplications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you).
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📌 See Participant Support And Administration Officer
🏢 MTC FutureReady
📍 Nowra