Job Overview
We are seeking a highly skilled Financial Support Specialist to join our team.
The successful candidate will provide exceptional support to clients in need, ensuring they receive the best possible service.
* Deliver high-quality phone-based assistance to clients accessing emergency and food relief
* Assess eligibility for grants and provide expert information and referral support
* Build strong rapport with clients, gathering essential information and identifying opportunities to refer to other relevant services
Impact and Benefits
As a Financial Support Specialist, you will have a profound impact on the lives of families and communities across the state.
We value diversity and promote positive engagement with clients.
* Effective numeracy skills and the ability to develop household budgets
* Exceptional interpersonal skills, particularly in a phone-based setting
* Proficiency in using IT systems and a willingness to learn new technologies