Overview
We have an opportunity as a Business Development Manager to help our independent store owners in optimising their sales.
In this role, you'll be working with customers in the northern part of South Australia, Mildura, and Darwin, build strong relationships with store owners and help them grow their revenue through targeted marketing initiatives, improved store standards, and the right product mix.
As a trusted partner to your store network, you'll conduct in-depth assessment and implement tailored action plans for each store. You'll also collaborate closely with internal teams such as Merchandise, Marketing, Store Development and Distribution, to drive operational excellence across the store network.
Responsibilities
- Grow store retail and trade sales across your store network
- Promote the successful store roadmap: price, standards, convenience, range, customer service, trade and local.
- Benchmark store performance on an ongoing basis
- Support store development activity through store assessments and action plans
- Promote innovation, ranging and sales opportunities into stores
- Build new business
Qualifications
- Proven sales experience in growing a retail network
- Hardware industry knowledge is a plus
- Ability to analyse financial reports and implement effective action plans
- A solution-focused mindset with strong problem-solving skills
- Flexibility to travel for up to a week at a time
- Strong interpersonal skills and the ability to build rapport
- Effective communication with stakeholders at all levels
What's on offer
We're proud to offer a workplace that supports your well-being, growth, and belonging:
- Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
- Career Growth: Endless learning and development opportunities
- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
- Mental Health: Gold accreditation by Mental Health Australia
- Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
At Total Tools & Hardware Group (Part of Metcash), we're more than just a group of hardware and tool retailers — we're a national network helping build stronger communities.
Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it's trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.
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